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​​​Groups are small, medium or large, with different session lengths: * 4-5 members: 60 min sessions * 6-7 members: 90 min sessions * 8-10 members: 120 min sessions Where a client is not sure about whether this service is right for them, an initial session of up to 30 minutes can be made available at reduced rate. Please contact the service to enquire. Sessions online are via MS Teams, Zoom or Skype, and a 60-minute minimum charge applies. For online groups, invitations will be sent out a maximum of 48 hours before each online session. For in-person groups held in clinic, where participants are as a matter of exception not able to present face to face on the day of the session, online participation can be made available with prior negotiation.

When relationships become conflicted with a lot of unending arguments, it can become loud, like a tug-o-war, with each person trying to maintain their way of doing and being at any cost. It can become competitive, always needing a "winner" and a "loser". The environment can become very 'positional', with raised voices, finger-pointing and blame. It's no longer fun, and the space becomes very tense. Our practitioner Frederica has also trained in mediation and family dispute resolution, and can also provide advice on conflict resolution, parenting plans, and healthy family separation or "healthy uncoupling". All relationships go through struggles, not just intimate partner relationships - it might be parents trying to maintain boundaries in parenting, or children growing up and wanting to become individuals in their own rights. Or it could be in-laws learning how to get along with new members of the family. It might be co-workers with different communication styles learning to work together in a shared professional environment. Or tension in a social group where people need to get along in order to enjoy their shared activities. Whatever type of relationship you are in, time will bring changes and possible challenges - change is the only constant in life. ​​Please get in touch to discuss your particular situation.

Children are always affected by what is going on around them - both internally in themselves and in their outer environment, in the home, care environment, school and community. Their developing brain takes on information at an astronomical rate, like a sponge it takes on data, new thoughts, new experiences, new feelings and sensations. With so much going on, it's natural that sometimes they might have trouble adjusting to events in their world, and they might need support to feel better and continue along their natural inquisitive learning journey. Contact us to set up a child counselling session if you believe your little person could use some extra support. Sessions are offered face to face in clinic or at client's home by prior arrangement. A 30-minute free telephone session is made available with parent/legal guardian to discuss suitability of the service in context of presenting issues/concerns. For young adults aged 7-12 yrs, parent/s are required to be on site at all times that the child is in session. Parent/s can be in room with child if the child requests them to be present.

As a new migrant, you may find yourself feeling isolated, stressed and exhausted. Our Thoughtful Connections social worker can help assess your current and future needs, and put in place a supportive integration plan to walk alongside you while you settle into your new environment. This means putting in place a 6-12-month support plan so that you know that you have someone to turn to if you need that extra help - including practical guidance and integration support, systems navigation and counselling support for the whole family. An initial 90 minute session is followed by 60 minute sessions to be booked when you want.

Explore problem areas in your life, through a gentle discussion with your qualified, non-judgemental and accepting social worker who will assess your situation and provide you with options towards resolving your issues specific to elder care. This one-on-one session of supportive social work with a qualified social work practitioner lasts for 90 minutes. Subsequent 60-minute support sessions are available - see rates.

Open to persons who are at least 4 months post-bereavement. 8-week program. Here groups up to a maximum of 10 participants can share their experience, learn new ways to cope with grief and how to adjust to the 'new normal' of life. Initial individual session is required to assess therapeutic suitability before joining the group.